Your privacy matters to mn77. This Privacy Policy explains what personal data we collect from players across Bangladesh, how we use it, who we share it with, and the rights you have over your own information.
mn77 ("we", "us", "our", "the Platform") operates the online casino and sports betting service available at mn77.bio, serving players throughout Bangladesh. As the data controller for all personal information collected through the mn77 platform, we take our obligations regarding data privacy seriously and are committed to handling your personal data with integrity, transparency, and care.
This Privacy Policy ("Policy") describes in full detail the categories of personal data we collect from users and visitors ("you", "your", "the Player"), the purposes for which that data is processed, the parties with whom it may be shared, the period for which it is retained, and the rights you hold over your own information.
This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference. By registering an account, making a deposit, placing a bet, or otherwise using any mn77 service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
mn77 collects personal data from you across several categories. The table below summarises the main types of data we hold and the context in which each is collected.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID number, passport number | Registration; KYC verification |
| Contact Data | Mobile number, email address, residential address in Bangladesh | Registration; account updates |
| Financial Data | bKash / Nagad / Rocket account numbers, bank account details, transaction history | Deposit and withdrawal processing |
| Identity Documents | Scanned NID card, passport bio-page, proof of address document | KYC verification; fraud prevention |
| Technical Data | IP address, device type, browser type, OS version, session duration | Automatically on site visit or login |
| Usage Data | Games played, bets placed, betting history, deposit and withdrawal records | Automatically during platform use |
| Communications Data | Live chat transcripts, support emails, feedback submissions | When you contact mn77 support |
| Preference Data | Responsible gaming limits set, notification preferences, language settings | When you update account settings |
We collect only the minimum data necessary for the purposes described in this Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data except where a government-issued identity document submitted for KYC verification incidentally contains such information, in which case that information is not extracted, used, or retained separately.
The majority of the personal data mn77 holds about you is provided directly by you in the course of registering an account, completing KYC verification, making deposits or withdrawals, contacting our support team, or updating your account preferences. This includes all identity, contact, and financial data categories described in Section 2.
When you visit mn77.bio or use any mn77 service via a browser or mobile device, our servers automatically record certain technical data including your IP address, device identifiers, browser type and version, operating system, referring URL, pages visited, time spent on each page, and session timestamps. This data is collected via server logs, cookies, and similar tracking technologies as described in Section 7.
In certain circumstances, mn77 may receive personal data about you from third-party sources, including:
Any data received from third parties is treated with the same level of care as data you provide directly, and is processed only for the purposes described in this Policy.
mn77 uses the personal data it collects for the following specific purposes:
mn77 does not use your personal data for automated individual decision-making that produces legal or similarly significant effects without human review, except where fraud detection systems flag an account for investigation, in which case a member of our compliance team will always conduct a human review before any consequential action is taken.
Every processing activity carried out by mn77 rests on one of the following legal bases:
mn77 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share personal data only in the following strictly defined circumstances:
mn77 engages carefully selected third-party service providers who process personal data on our behalf and under our instructions. These include identity verification services, payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), cloud hosting providers, customer support software providers, and game platform providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, and Spribe. All such providers are contractually bound to process data only for the purposes for which it was shared and to maintain appropriate security standards.
mn77 may disclose personal data where required to do so by applicable law, court order, or regulatory authority. We will take reasonable steps to notify you of any such disclosure unless we are legally prohibited from doing so.
mn77 may share data with fraud detection agencies, financial intelligence units, or law enforcement bodies where we have a reasonable suspicion of fraudulent activity, money laundering, or other financial crime. Such disclosures are made strictly within the bounds of applicable law.
In the event of a merger, acquisition, or sale of all or part of mn77's business assets, personal data held by mn77 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is processed.
mn77 uses cookies and similar tracking technologies on the mn77.bio website to ensure the platform functions correctly and to improve the user experience. Cookies are small text files stored on your device by your browser when you visit a website.
You can control and manage cookies through your browser settings. Most browsers allow you to view cookies currently set, block cookies from specific websites, block third-party cookies entirely, and delete all cookies when you close your browser. Please note that disabling essential cookies will prevent you from logging into your mn77 account or using core platform features.
mn77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML / KYC legal obligations |
| Financial Transaction Records | 7 years from transaction date | Financial recordkeeping requirements |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Support Communications | 3 years from last interaction | Dispute resolution; service improvement |
| Technical / Log Data | 13 months from collection | Security monitoring; fraud detection |
| Marketing Consent Records | Until consent withdrawn + 3 years | Demonstrating lawful basis for marketing |
When personal data is no longer required for its original purpose and no legal obligation requires its continued retention, mn77 securely deletes or anonymises it so that it can no longer be associated with any individual.
mn77 implements a comprehensive range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include:
Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. While mn77 strives to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, mn77 will notify you without undue delay.
You have a number of rights in relation to the personal data that mn77 holds about you. These rights can be exercised by contacting mn77 support at with a clear description of your request. mn77 will respond to all data rights requests within 30 days of receipt.
The mn77 platform is strictly intended for adults aged 18 and over. mn77 does not knowingly collect personal data from any person under the age of 18. Age verification is a mandatory step in the mn77 registration and KYC process, and accounts found to be held by minors are immediately closed.
If you believe that mn77 has inadvertently collected personal data from a person under the age of 18, please contact us immediately at . We will investigate and, where confirmed, promptly delete all associated data and close the account.
The mn77 platform may, from time to time, contain informational references to third-party services such as payment providers or game studios. This Privacy Policy applies solely to personal data collected and processed by mn77. mn77 is not responsible for the privacy practices of any third-party website or service, and we encourage you to review the privacy policy of any third party before sharing personal data with them.
mn77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. The effective date at the top of this document will be updated each time a revision is published. Where changes are material, mn77 will notify registered players via the email address on file or via a prominent notice on the platform prior to the changes taking effect.
Your continued use of the mn77 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should discontinue use of the platform and request account closure in accordance with our Terms & Conditions.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about how mn77 has handled your personal data, please contact our support team using the details below. All contacts are provided for informational purposes only and must not be used for unsolicited communications.
mn77 takes all privacy complaints seriously. If you submit a formal complaint and are not satisfied with the response you receive, you retain the right to escalate the matter through any applicable dispute resolution mechanism available under the laws of your jurisdiction.
Six principles that guide every data decision we make at mn77 — from the moment you register to long after your last session.
All data transmitted between your device and mn77 servers is protected by 256-bit SSL/TLS encryption. Sensitive records stored in our databases are encrypted at rest, ensuring your personal and financial information remains unreadable to any unauthorised party.
mn77 operates a strict no-sale policy on personal data. We do not share your information with third-party advertisers or data brokers for their own commercial use under any circumstances. The only third parties who receive your data are those directly required to deliver our services to you.
Every mn77 account holder can access, correct, restrict, or request deletion of their personal data at any time. Opt out of marketing communications in a single click from your account settings. Submit a Subject Access Request via email and receive a full copy of your data within 30 days.
mn77 does not retain personal data indefinitely. Each category of data has a defined retention period based on its purpose and any applicable legal requirements. When data is no longer needed, it is securely deleted or fully anonymised — not archived indefinitely on outdated systems.
mn77 follows a data minimisation principle — we collect only what is genuinely necessary to operate the platform, verify your identity, process payments, and keep your account secure. We do not collect sensitive personal attributes, tracking profiles, or data points beyond what our services require.
In the unlikely event of a data security incident that could affect your rights, mn77 is committed to notifying affected players without undue delay. Our security team monitors the platform around the clock and is prepared to respond rapidly to any emerging threat to data integrity.
Now that you understand how mn77 protects your privacy, explore our casino games, cricket betting, and slots — or visit our FAQ for any remaining questions.